Contact Information and
Frequently asked Questions

Contact:
Please use the
Feedback
Form for the speediest reply.
By post - Tracy Hall, Rosebank,
Burray, Orkney KW17 2ST, UK.
By email -
info@watercolour-artist.co.uk
By phone - 01856 731216
Materials and suppliers
- Links to paints, supports, brushes, framers etc that I use can be found
here.
Original Paintings
are worked on acid free 100% cotton rag Watercolour
paper or board. My preferred makes are Arches, Saunders Waterford
and Two Rivers handmade paper.
I use watercolour paint, both transparent and opaque, for all of my paintings.
Large
& Medium Prints
All large prints are
reproduced from the original artwork on superb quality archival Somerset Enhanced Watercolour
paper using pigmented inks for the look and feel of the original
painting and I oversee the entire process personally. According to the manufacturers of the papers and inks,
these prints can be expected to last a lifetime or longer. These
prints are usually referred to as 'Giclees' and for best results
should be treated in the same way as an original painting. Giclee
prints have become very popular because of their longevity and
affordability without compromising on outstanding quality. All prints are supplied with a
Certificate of Authenticity in a sturdy
postal tube ready for framing on arrival.
Small
mounted Prints are produced on archival art paper using
lightfast pigmented inks and ready mounted to fit an 8" x 10"
standard sized frame, with the actual image size being 6.5" x 4.5"
and they are supplied flat packed ready for the frame of your
choice.
Greeting Cards
- 6" x 4". All of our greetings cards are professionally printed on top quality card stock and supplied with an envelope and protective
poly bag. Blank inside for your own message and suitable for any
occasion. Wholesale orders should be addressed to
Country Cards who
include many of my paintings in their range.
Ordering
Online -
We are Paypal Verified and our online payments have been handled
securely through Paypal since 2001. You can use any major credit
card or debit card to pay instantly worldwide. Your order is shipped
the following day and it is a safe, convenient way to send payment.
There is no charge to send a payment through Paypal and you don't
even have to have a Paypal account (in this case please email for
details of how to place an order).
Ordering by post,
please send your payment in GB pounds only (cheque, money order or bankers
draft), address and details of your order which will despatched once payment is
received and cleared.
Packaging
In an effort to retain low postage costs worldwide and to ensure
that your print arrives in perfect condition, all prints larger than 8" x
10" are now shipped in a sturdy postal tube. If you would rather have your
print supplied in a mount or mounted and framed, this is not a problem but
there will be an additional shipping charge depending on the destination - do
get in touch. We try to recycle packaging materials as much as possible when
sending out orders.
Delivery
- We aim to despatch all orders for prints and cards within 48 hours
of payment clearing (excepting weekends and holidays). If there will
be any delay, you will be advised immediately and the option to
cancel offered. Commissioned paintings are delivered according to a
pre-arranged completion date at the time of order.
Postage charges
for prints and cards (Worldwide) -
Orders up to £5 - 75p; Orders up to £10 = £1.50; Orders up to £30 =
£3.00. Orders over £30 = £5.00. If you purchase online using paypal,
the postage charge will be added on at the checkout. Original artwork is supplied unframed and shipping is by
Special Delivery (UK) or Airsure (International) insured and
tracked, and you will be advised of the cost when you place your
order.
Commissions for paintings are welcomed - please get in touch to discuss your requirements with no obligation. I can work from your photographs, for example of
a pet, or I can source the reference material, for example a flower painting.
You can have a painting of any size, and once we have discussed what you
are after I will be able to give you a quote for the finished work or offer
advice based on your ideas and budget. A 50%
non-returnable deposit is required to
ensure your place in my worklist and allow for me to begin preparation. I do
not currently accept commissions for miniature paintings and the waiting list
for larger work is currently two years. An original painting
makes a wonderful investment or present, and I also offer a Gift Certificate Service.
Licensing
-
Many of my paintings are available for
commercial purposes. Subjects currently available include flowers, wildlife,
animals & birds and farm scenes, or artwork/illustrations can be commissioned
especially for your project. If you would like to use my artwork on your
products please
get in touch.
Copyright
- All images on this website are Copyright Tracy Hall 1997 - 2011.
All rights reserved
.
This includes commissioned artwork. Artwork on this website is protected by international copyright law
and no image may be used or copied for any commercial or
non-commercial purposes without prior written permission from the
artist.